ASHLAND
Email Policy




Application. The e-mail system owned and operated by Ashland University is a critical component of the communications infrastructure. A University assigned e-mail account shall be the University's official means of e-mail communication with any person having an AU e-mail account. Students, faculty and staff are responsible for all information sent via their University assigned e-mail account.

Appropriate Use. The e-mail system is a valuable but limited resource. The system is intended for faculty and staff to carry out their duties. The e-mail system is primarily used to conduct university related business and research and to support classroom/instructional activities. The system may be used by students to keep in touch with others and communicate while away from home. Specific instance of use prohibited include (partial list):

AUP Acknowledgement and Consent to Monitoring. Individuals accessing AU technology resources are acknowledging they have read the Acceptable Use Policy as well as other applicable policies. Individuals also acknowledge that the systems being used as well as the information contained on them and exchanged between them is the property of the university. The university dose not routinely monitor email and other electronic communications but it does have the ability and right to do so without prior notice should the need arise.

E-mail Maintenance and Limits. E-mail accounts must be maintained by the account user. Basic maintenance duties may be characterized by but not limited to: removing messages deemed to be “trash,” actively checking the content of new messages, and securing the account password. E-mail accounts must be kept under 100MB for students and 200MB for faculty and staff. Notices are given as an account reaches this limit. Once the limit is exceeded the account user can not send e-mail until the account is brought back under the limit. The account can still receive e-mails.

E-mail Account Retention. E-mail accounts are issued to all students registered for a full semester course (full and part-time), faculty, and staff. E-mail accounts for graduating students will be deactivated following three months of inactivity or a total six months following the last class of the semester in which they graduate (whichever comes first). A message will be sent to all student accounts warning of the account deactivation 30 and again 14 days prior to deactivation. Faculty and staff e-mail accounts are deactivated upon separation from the University. Faculty and staff who retire from the University may keep their e-mail account for as long as they wish assuming it is maintained and kept active.

Spam and Virus Email. All e-mail that passes through the University e-mail system is scanned to determined if it is spam (unwanted bulk email messages) or contains a virus (computer program of malicious nature).

Retrieval of Deleted E-mail. By default all messages in the “trash” folder are permanently deleted after 7 days. Prior to this, e-mail can be retrieved from the “trash” folder and placed in another folder. After e-mail has been in this folder for seven days or if the e-mail account owner selects the “Empty Trash” option the e-mail in the “trash” folder is permanently removed and is considered unretrievable.

Threatening or Harassing E-mail. Sending threatening or harassing e-mail is strictly prohibited. Cases involving threatening or harassing e-mail communications will be referred immediately to the appropriate authorities and/or university department for action.

Third Party E-mail Readers. The GroupWise e-mail system is the only university supported e-mail system. This system can be accessed via the GroupWise client or via web access. Third party readers may be used to read e-mail and receive mail set to be forwarded from the GroupWise e-mail system. The Office of Information Technology does not provide support for these systems and users are advised that they are still responsible for the management and maintenance of their GroupWise email account.


Revised: August 29, 2005
Approved by:
Curtis D. White
Vice President of Information Technology