Frequently Asked Questions
Welcome to Ashland University's Instructional Technology Support's Frequently Asked Questions.
The Quick Reference Guides are continually being updated so check back often.
If you have any problems or questions please feel free to contact Information Technology at ext. 5405
(419-289-5405 off campus)
or email the HelpDesk at help@ashland.edu.
| Gaming | |||
| Registering your Playstation or Xbox | |||
| Trend Micro 2008 | |||
| Registure Trend Micro 2008 (XP & VISTA) | |||
| Installing Trend Micro 2008 for Windows XP | |||
| Installing Trend Micro 2008 for Windows VISTA | |||
| Microsoft Outlook Web Access | |||
| Logging In | |||
| Mediasite Instructional Module | |||
| Antispam/Antivirus Software | |||
| Managing Your Spam Quarantine | |||
| Using Excel to Create Distribution Lists | |||
| Student Gmail | |||
| Gmail Quick Reference Guide | |||
| Enabling IMAP for E-mail Clients | |||
| Configuring E-mail Clients | |||
| Outlook 2007 | |||
| Coming Soon | |||
| Mediasite | |||
| Mediasite Basics | |||
| Mediasite Video Controls | |||
| Mediasite Slide Controls | |||
| Watching MediaSite Videos on Macintosh | |||
| Turnitin | |||
| Student Quickstart | |||
| Instructor QuickStart | |||
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Microsoft Office Applications
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| Converting from Word Perfect to Word | |||
| Excel Basics | |||
| Excel Charts | |||
| Powerpoint Basics | |||
| Enhancing Powerpoint | |||
| Word Basics | |||
| Mail Merges in Word | |||
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Other Software
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| Burning a CD | |||
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Operating Systems
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| WindowsXP Home vs. Professional | |||
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Internet
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| Personal Home Page | |||
| Basics of HTML | |||
| Clean Access | |||
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Macintosh OS X
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| Internet/Intranet Access | |||
| Mac Mail Setup: Leopard | |||
| Mac Mail Setup: Tiger | |||
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Telecommunications
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| "Using the Telephone System" Brochure | |||